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 Post subject: Obtaining help with de-bricking bricked routers
PostPosted: Thu Mar 01, 2007 3:40 pm 
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Joined: Wed Feb 01, 2006 10:22 pm
Posts: 9332
Location: England, the Centre of Africa
This thread is meant to provide a checklist for those seeking help to restore their routers after it has become a "brick". However it also applies to anyone who is seeking help with firmwares generally.

1. First of all, before trying anything with your firmware, make sure that you login to the router via telnet or ssh, and keep a record of the outputs of these commands:
Code:
cat /proc/ticfg/env
cat /proc/modules
cat /proc/interrupts
cat /proc/avalanche/avsar_ver


2. When reporting a problem with your router when upgrading your firmware, please be sure to first read these de-bricking threads BEFORE posting on the forum:

viewtopic.php?t=335
viewtopic.php?t=524
viewtopic.php?t=242


3. When you do post on the forum, please be ready to supply ALL the following details (meaning that you should store them safely somewhere before trying anything with your firmware):

1. What is the specific name and model of your router:
2. What was your router's firmware version before upgrading:
3. What bootloader (and bootloader version) does your router have:
4. What was the specific RouterTech firmware file that you tried to upgrade to:
5. Was the upgrading done via ethernet or wireless connection:
6. Was the upgrading done via the web interface or via the PC Tool or some other tool, and exactly what steps did you take in order to upgrade:
7. Was there any error or problem while you were trying to upgrade the firmware:
8. If so, what was the specific error/problem, and what did you do to try to overcome it:
9. Did you reset the router to factory defaults both before and after upgrading:
10. Describe in detail the current state of your router:
11. If you switch the router off for about 5 minutes, and switch it on again, what happens:
12. Please supply the contents of your original /proc/ticfg/env (PSP bootloader) or /proc/sys/dev/adam2/environment (Adam2 bootloader) file:

It will be difficult to assist you if you cannot supply all these details.

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