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Ping & IPConfig

To ping your router in XP, do the following:

1. Click on the Start button (bottom left)

2. Click on ‘Run’

3. Type ‘cmd’ in the box and click on ‘OK’

4. This should bring up a ‘command prompt’ window, like this:


5. Type ‘ping’ into this window and press the Enter/Return key on the keyboard.

6. If successful, you should see something like this:


This will mean your PC can see the router.

7. While your in the ‘command prompt’ window, you could try typing: ‘ipconfig /all’ and press Enter on the keyboard again.

This should bring up some more information like this:


Refreshing the DHCP server (update the IP)

To refresh the IP assigned to your PC by the router (as mentioned here ) you can use ipconfig as follows:

1. At the Command Prompt, type ‘ipconfig /release’ – note the space and press Enter on the keyboard:


2. Then type ‘ipconfig /renew’ and press Enter. Then the PC and Router will try to update the IP and renegotiate the connection. This can take a while so be prepared to wait a few minutes. You may get an error message, but normally there will still have been a change of some kind.


To copy the information so that you can post it back on the forum:

1. Right-click on the window – this will bring up a menu.


2. Click on ‘Select All’

3. On the keyboard press ‘Cntrl’ and ‘c’ together. This will copy the information into the clipboard so that you can paste it in a post.

Note: You may wish to remove the number shown for the Physical (MAC) Address(es), before you post it on the public forum. It represents the unique address of the device – although the risk is small in publishing, it does no harm to remove it.

The ping and ipconfig will provide more information on how things are setup. The same information can be collected using the diagnostic tool (HERE).

Last updated by Neo on Saturday, August 29th, 2009
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