After several attempts I managed to do the firmware upgrade. And established an steady internet connection. Or so I thought- when I checked the firmware version on the router page it said I still have v2.2 installed! Previoulsy with v2.2 I was not able to get an internet connection at all. How can t...

On the download page -RouterTech Firmware v2.93 Release (20100408)- it says: The links to our firmware require you to be registered and logged into the site to see and use them. This is to make sure we can provide you with support easily (in this forum) if you need it. When logged in they appear bel...

Sorry for these continuing confused posts. I finally managed to get the username and password combination right. The Update checker advise me to post the results here. Router Upgrade Check 1.3.9 16/07/2010 13:11:35 Router IP: 192.168.1.1 Description: Solwise SAR-600ER Board type: AR7RD Product ID: A...

I found your post concerning the release of 2.93, and have downloaded Router Upgrade Check and PCTool. I attempted to use Router Upgrade Checker. It asks for 'telnet' username and password. It has the word 'root' in the username box. I have tried the login details for my router page and my internet ...

Hi, Is it safe for a novice to upgrade the firmware? The FAQ mentions Router Upgrade Checker- do I need to run it first? It lists both Repair Router Tool and PCTool for upgrading firmware. Which one should I use? I have to download everything I need while I am connected to the internet via the modem...

I hope you mean from the Router Diagnostics tool? The results of these are- Router Diagnostic | https://www.routertech.org - v1.3.1 - 16/07/2010 08:46:26 Ping 192.168.1.1 = PASS Windows IP Configuration Host Name . . . . . . . . . . . . : JW Primary Dns Suffix . . . . . . . : Node Type . . . . . . ....

It worked for a day. The next day I couldn't get an internet connection. When I disconnected my router and reinstalled the Speed Touch 330 modem I was able to get a stable connection. Having reconfigured my router to the settings which, as you have said are the standard UK settings, can I assume tha...

Apologies for not doing my homework! So busy switching between the router and the modem to get on the internet I forgot lots of things I should have done first. Like reading the FAQ. The router has and internet connection and I hope it remains stable. Thank you again for your patience and expert hel...

Sorry for the question. I have found the instructions for the router. From that I gather it is the original login for the internet connection provided by my ISP that is required?. I did try that one and it was rejected too. Because I might have made a mistake I tried to load the router login page ag...

What are the default username and password?

The one I have been using all along to log in to the page- username: Admin, password: [edited by thechief] Apart from that I am not sure I know what I am doing regarding the configuration. Am I making the changes to a 'new connection' or 'quickstart'.? And what is the correct sequence to save any ch...

I rebooted, reset to defaults but was then disconnected from the router page. I must have done something wrong or in the the wrong order. When I tried to log in again it would not accept my username and password. (Bad username/ or password.

How can I get back in?

John

Thank you for your reply. After a week of trying I finally got hold of someone in their technical support office who was able to, or was willing to explain. They said the settings I had to make were- Setup/ Encapsulation pppoa or vcmux vpi - 0 vci - 38 multiplexing -vcbased connection - 'always on' ...

Hi, Just over a week ago my ISP (Pipex) installed new equipment at my telephone exchange (York). Since then my internet connection has been mostly nonexistent. I will be on for several hours and then I have no connectivity for 8 hours. Then a whole day with no connectivity. When I contacted their te...

Thank you both for your replies. Yes, I did a full reset to default settings when I installed the new firmware. And followed all the advice from yourselves. I am embarrassed to admit that I didn't switch off the router, wait and start again. Because I had done the update of firmware and it had been ...