Zoom X3 keeps disconnecting from the internet

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DDY
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Regular
Posts: 49
Joined: Tue May 02, 2006 12:49 am

Zoom X3 keeps disconnecting from the internet

Post by DDY » Sun Nov 26, 2006 2:02 am

Hi

I have temporarily gone back to using a router because I am in the middle of upgrading my server. I have RMAed my zoom X3 a while back because it became a brick for reasons unknown to me. I received a new one boxed an' everything.

What happens ever hour or two the internet would stop working but access to the router and pings to the router were still possible.
First thing I did when it first happened was look at the diagnostics via the routers web interface, the "Testing ATM OAM segment ping" and "Testing ATM OAM end to end ping " would come up as fail, however the test didn’t stop and continued to the ping www.zoom.com and it passed! I thought that’s weird because the internet died but the diagnostics test actually fixed the problem. It started two days ago and every time the internet stopped working I simply would run the routers diagnostics test, the ATM OAM thing would fail every time.

It isn’t that much of as issue due to being a temporary measure but it’s irritating.

What’s wrong? Was it something I typed?

Thanks,
DDY

Here is the diagnostics page and further below is the log,

Testing Connectivity to modem
Testing Ethernet connection PASS Help
Testing ADSL line for sync PASS Help
Testing Ethernet connection to ATM PASS Help
Testing Telco Connectivity
Testing ATM OAM segment ping FAIL Help
Testing ATM OAM end to end ping FAIL Help
Testing ISP Connectivity
Testing PPPoE server connectivity N.A. Help
Testing PPPoE server session N.A. Help
Testing authentication with server PASS Help
Validating assigned IP address 85.210.177.145 PASS Help

Testing Internet Connectivity
Ping default gateway 62.241.161.228 PASS Help
Ping Primary Domain Name Server PASS Help
Query DNS for www.zoom.com PASS Help
Ping www.zoom.com PASS Help

LOG:

4:45:32 Elapsed Time
STATUS ALARM : PPP Interface Up : Interface - ppp-0

4:45:32 Elapsed Time
STATUS ALARM : IPCP Successful : Interface - ppp-0, Local IP Address - 85.210.177.142, Gateway IP Address - 62.241.161.228

4:45:32 Elapsed Time
STATUS ALARM: PPP Authorization Successful : Interface - ppp-0

4:43:26 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

4:43:26 Elapsed Time
WARNING : PPP Authorization Failed : Interface - ppp-0

4:42:52 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

0:34:48 Elapsed Time
STATUS ALARM : PPP Interface Up : Interface - ppp-0

0:34:48 Elapsed Time
STATUS ALARM : IPCP Successful : Interface - ppp-0, Local IP Address - 81.179.183.200, Gateway IP Address - 62.241.161.241

0:34:48 Elapsed Time
STATUS ALARM: PPP Authorization Successful : Interface - ppp-0

0:33:37 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

0:33:37 Elapsed Time
WARNING : PPP Authorization Failed : Interface - ppp-0

0:33:7 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

0:5:14 Elapsed Time
STATUS ALARM : PPP Interface Up : Interface - ppp-0

0:5:14 Elapsed Time
STATUS ALARM : IPCP Successful : Interface - ppp-0, Local IP Address - 81.179.72.101, Gateway IP Address - 62.241.161.241

0:5:14 Elapsed Time
STATUS ALARM: PPP Authorization Successful : Interface - ppp-0

0:1:18 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

0:1:18 Elapsed Time
WARNING : PPP Authorization Failed : Interface - ppp-0

0:0:44 Elapsed Time
WARNING : PPP Interface Down : Interface - ppp-0

0:0:34 Elapsed Time
STATUS ALARM : PPP Interface Up : Interface - ppp-0

0:0:34 Elapsed Time
STATUS ALARM : IPCP Successful : Interface - ppp-0, Local IP Address - 81.179.71.193, Gateway IP Address - 62.241.161.241

0:0:34 Elapsed Time
STATUS ALARM: PPP Authorization Successful : Interface - ppp-0
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