X-Lite/Netgear TA612V and Sipgate

All questions related to VoIP/SIP; getting things setup, best configuration, connection issues etc.
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lincsat
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Post by lincsat » Mon Mar 05, 2007 5:02 pm

studioeng wrote:
lincsat wrote:I've set the QOS value to 375k, just below my upload speed (NTL 4 meg down 400k up).
Thats not the information I was talking about; I mean where in your network is the TA612V, behind a modem, behind a router; for example, if the TA612V is behind a router with nothing attached behind it, then QOS on the TA612V will do absolutely nothing!

If on the other hand, if it is behind a modem and before any other devices then the QOS on the TA612V should help to control it's bandwidth use.
It's behind the modem and only connected to one PC for testing purposes. BTW, what do you find the best codec setting, u-law or a-law, 10,20 or 30ms on the sipgate service.
studioeng wrote:
lincsat wrote:The dialplan is to wife proof the VOIP - I can remember to dial the local area code :)
Unfortunately there is no config for dial plans on the TA612V.

Does your wife use a mobile phone; surely it can't be that much harder to remember to dial the area code?? Or even better buy a new cordless phone, which looks like a mobile phone which has a phone book memory.

Or on the other hand, if she's unable to master the intricacies of the phone system, may I suggest you further save money by issuing two cups and a length of string.
She can't even use the home cinema remote's - what chance the phone :D
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studioeng wrote:
lincsat wrote:but I guess you get what you pay for
Yes, yes you do!!
As opposed to the fact that with a Wife you only pay for what you get :lol:
Or don't as the case may be - especially if she reads this thread :D
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studioeng
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Post by studioeng » Mon Mar 05, 2007 6:05 pm

lincsat wrote:It's behind the modem and only connected to one PC for testing purposes. BTW, what do you find the best codec setting, u-law or a-law, 10,20 or 30ms on the sipgate service.
To be honest, I haven't fiddled with the settings, it took me long enough to get it working the first time round. It works perfectly fine for me, I've not needed to touch it.
lincsat wrote:She can't even use the home cinema remote's - what chance the phone :D
Well if you let her use it more often, maybe she might get the hang of it; but then I suppose just watching Emmerdale or Eastenders on it all the time is a real waste.
lincsat wrote:Or don't as the case may be - especially if she reads this thread :D
Sorry, that didn't make any sense.

When you say; 'dropouts with a heavy load', what exactly are you doing with the connection; from past experience when I have been downloading P2P, I get a bad voice connection, but when I stop/pause the downloads, the voice connection is perfect.

If this is the case with you, maybe reducing the number of torrents downloading at one time may help; or even getting a second ADSL line. Due to the nature of VoIP and P2P, they don't go well together unless you've got either specialised kit, or you know what your doing.
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Post by MikeC » Wed Mar 07, 2007 10:06 pm

Hi all,

New to the forums and have just read through all the pages of this thread... god I wish I found this about 5 hours ago lol, would have been a great help.

I have everything setup ok... the 612 is behind a Belkin Wireless Modem Router and have configured it to DMZ on the IP of the 612.

Everything connects ok... I can make and receive calls but the only problem I am getting is the person on the other end can hear me.. I just cant hear them!

Anyone got any ideas as to what could be causing this?

Thanks in advance,

Mike
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Post by studioeng » Sat Mar 10, 2007 8:38 pm

MikeC wrote:Hi all,

New to the forums and have just read through all the pages of this thread... god I wish I found this about 5 hours ago lol, would have been a great help.

I have everything setup ok... the 612 is behind a Belkin Wireless Modem Router and have configured it to DMZ on the IP of the 612.

Everything connects ok... I can make and receive calls but the only problem I am getting is the person on the other end can hear me.. I just cant hear them!

Anyone got any ideas as to what could be causing this?

Thanks in advance,

Mike
Sorry for delay in replying.

What kind of phone is the other person using, PSTN or VoIP?? If they are using VoIP; that would suggest to me the posibility of a problem with their connection. Or there could be a problem with your download bandwidth.

Do you usually have downloads running while your using the VoIP phone?? I have had problems with this in the past. Cancelling downloads for the duration of the call cured my problem.

If the TA612V has been put into the DMZ with a static IP address, I can't see there being any issue with port forwarding; so there must be an issue with the connection.

I know this may not be the most ideal process, but would there be any posibility of setting up your network from scratch; hard reset everything and start again? Any odd quirks or bugs in the system should then be minimised.

Sorry I can't help anymore than that.
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studioeng
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Post by studioeng » Tue Apr 03, 2007 2:17 pm

Moving on from setting up the TA612V; does anyone have any experience in setting up the QoS on the RT firmware? I have tried various settings and entries; but it doesn't seem to make much of a difference.

This is probably in the wrong thread now; but it's still related to the TA612V voice router.

I have read through the QoS guides; but nothing seems to make any difference; so more specific settings would be much appreciated.
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Post by studioeng » Fri Apr 13, 2007 3:47 pm

Just to add; through some fluke; I am not forwarding ANY ports to the TA612V router; and it works perfectly. I don't even have the router in the LAN Clients list.

How odd! Must be uPNP working properly for a change. :?
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Post by studioeng » Thu Jun 14, 2007 1:36 pm

Over the last month or so I have been having some weird problems with my TA612V. I'm really sure what the problem is or how to start diagnosing it.

Basically, the TA612 is set up fine, and nothing has changed... Unless you take into account that I have just changed from Tesco to UKFSN.

It connects fine, and remains connected; but after an unknown amout of time, it seems to 'drop' the connection to Sipgate; I can ring other Sipgate numbers, but ringing it from a landline or mobile tells me the number is unavaliable and on the Sipgate site, it tells me the device is 'Offline'. Also when I ring the test line 10000, it tells me there was an error....

This is all very bizzare, has anyone else experienced this over the last month or so? I have tried all ways, giving it a public IP, opening the ports (as previously said in this thread), enabling/disabling STUN; but I get the same result... Any ideas?? Am I alone on this one??
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Post by Techsolver » Thu Jun 14, 2007 10:42 pm

Mine is doing the same thing, only just found this out after reading your post. I have two phone lines associated with mine and they can both ring out but can't ring each other, and can not be contacted from another phone.

Looks like a Sipgate problem because I haven't changed anything on mine for ages.
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Post by studioeng » Wed Jun 27, 2007 9:56 am

Ok, this is really starting to get on my nerves now ...

Has anyone else had any problems with Sipgate recently... Would it be that I haven't put any credit on it for a long time and they are causing me problems ??

I have tried practically everything; short of hard resetting the ATA; which I don't want to do as it will lose the Sipgate settings (learnt from previous experience).

@Kieran - If you're reading this thread, do you frequently have credit on your Sipgate account, or do you only use it for incoming calls??
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Post by studioeng » Wed Jun 27, 2007 1:17 pm

I have contacted Sipgate and they suggested that I change the Register Expire Time to 600 (which is the default setting in the Closed Firmware). This seems to of sorted the problem. I will report back if it proves otherwise.

So ... If you are having the same issue as me with a dropping SIP connection as above, try changing your Register Expire Time (sec.) to 600!
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Post by Techsolver » Wed Jun 27, 2007 11:26 pm

Thanks studioeng, was just going to email Sipgate about this problem but thought I would check here first.

Will let you know if it works, and if it does I guess it means they have changed a setting at their end.
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Post by studioeng » Thu Jun 28, 2007 10:58 am

No problem Techsolver :D

Well mine has been up and running for approx. 24 hours; so I think all is good again :) It's it amazing... Something so simple...

Time will tell.
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TA612VSP

Post by beneyre » Sun Oct 14, 2007 9:53 am

hi i have a netgear TA612VSP, connected to a netgear DM111P ADSL 2 Modem, now the DM111P is a ADSL Modem only, ie no nat etc, and i have the modem setup in full bridge mode, and make the TA612V log on to the internet useing my user name and password now i can access the net from the TA612V, but it is just not downloading the firmware from sipgate, this could be due to my isp being aol, and they i suppose could be blocking port 69 which is required for TFTP, or it could just be my TA612V is knackerd, any help is appreciated though
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Post by studioeng » Mon Oct 15, 2007 1:02 pm

Hey beneyre,

If you wanna find out if any ports are blocked, you could use www.grc.com and goto ShieldsUp. That will perform a port scan for you.

The TA612V is a very temperamental piece of kit. It can take a while to download the firmware, or it can happen instantly. It took me about a week to set up the first router, and the second router worked after about 5 minutes.

What you need to remember is the TA612V is downloading the image; it's not being sent to it.

Sorry I can't be any more help, almost everything there is to know about the TA612V is somewhere in this thread.
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Post by studioeng » Fri Oct 19, 2007 11:28 am

beneyre,

Apologies for my short post before, I was very busy at the time, but I wanted to let you know I was reading your post and to try and help out.

...Okay, with your TA612V; do you have the locked Sipgate or unlocked/open firmware installed? If you are unsure, you can usually tell which is it if the VOIP Settings (not just VOIP Status) link is available, and you can manually change your own account details and ports etc; then it is unlocked.

If you have the unlocked firmware on the TA612V; it will no longer automatically download the firmware from Sipgate (hence why this might not be occuring), and they will no longer support it and you will need to play with the settings yourself. This has only proved a problem once in the past; with me and Techsolver; as Sipgate must of changed some system settings which stopped our TA612V from working properly.

Have you gone through the Sipgate registration process; entering the MAC address of the TA612V into the Sipgate site etc? If you wish to use the 'open firmware' and you are running into problems downloading it; you can email them to request the open firmware and L2 password (needed to access update section), as long as you have registered your MAC with Sipgate.

I do not know if you can get your 'personalised' locked firmware this way, but I would guess not. oO(Something I shall have to try xD)

Hope that's a little clearer. I've been away from problem solving the TA612V for so long I'm a little rusty xD lol
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