DDNS Settings Won’t Save

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Dorcots
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DDNS Settings Won’t Save

Post by Dorcots » Tue Nov 13, 2007 9:32 am

I am running RouterTech’s “TNETW1350A release” firmware (Oct 2007) on a SWART2-54125 router and cannot get any DDNS settings to save. I select ‘DynDNS’ as the ‘DDNS Server’ (it’s the default anyway), check ‘DDNS Client’ and enter the ‘User Name’, ‘Password’ and ‘Domain Name’. When I select ‘Apply’, the last four fields go blank and the screen does not otherwise change.

I know my settings work since I have run ‘DynDNS Updater’ on my PC.

Also, prior to moving to RT firmware, I had it working with Safecom firmware (except that DynDNS blocked me for sending multiple updates from the same IP address – a probable Safecom bug – its now unblocked).

I have reset the RT firmware (prolonged reset button) and also performed a ‘System Commands’ > ‘Restore Defaults’. I have performed an ‘ruc.exe’ - part of the DDNS data is attached.

When I telnet my router, ‘ddns -help’ is not available as a command (‘No such file or directory’) while ‘wakelan –help’ is. I am not familiar with telnet so this may be finger trouble.

Looking elsewhere on the forum, I see that others have had this problem because they ‘not followed instructions’. I hope I am another since better that than a bug in RT firmware.

Can anyone help?
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Shotokan101
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Post by Shotokan101 » Tue Nov 13, 2007 10:35 am

Hi did you do a "save all" and reboot after trying to configure the DDNS setup ?
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Post by Dorcots » Tue Nov 13, 2007 1:41 pm

Yes, I tried a 'Save All' then a 'Restart' ( just in case the settings had been applied but not been shown).

Also Status > DDNS Update Status shows 'DDNS Client is Disabled'.
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Post by Shotokan101 » Tue Nov 13, 2007 1:51 pm

Are you getting errors in the system log as mentioned in this thread ?

viewtopic.php?t=1552&highlight=ddns+settings+save
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Post by Dorcots » Tue Nov 13, 2007 2:16 pm

Yes, I get "... there is no module ddns" in the log.

I will try another (third) 'System Commands' > 'Restore Defaults' tonight when I am home (I am using VNC at the moment).

However, I wonder whether it is the same cause as your link. My XML snapshot above was the same before and after my last 'Restore Defaults'.
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Post by biro » Tue Nov 13, 2007 2:41 pm

I assume when you do a 'reset to defaults' that your settings (ISP login details etc.) are being reset, and you are then entering everything manually and not restoring an old ( incompatible ) backup.
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Post by Dorcots » Tue Nov 13, 2007 3:23 pm

Yes, I lose the lot and put it all in again manually (ISP, LAN group 1 customisation, Wireless SSID etc., DMZ).
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Post by Neo » Tue Nov 13, 2007 4:07 pm

Dorcots wrote:My XML snapshot above was the same before and after my last 'Restore Defaults'.
BTW with respect to the RUC: the file entitled *default_config.xml is the default (factory) config, not the current router settings. The current config will be in the *current_config.bin file. You will need to convert the .bin file with cfgconv in order to view the contents.

And if you are wondering why the extra hassle :) , that is because you can restore the config back to the router using the .bin file.
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Post by Dorcots » Tue Nov 13, 2007 11:27 pm

Neo wrote:The current config will be in the *current_config.bin file.
Have now looked there and the settings are the same as the factory default (i.e. nothing saved) except that <updatestatus> has change from 'No IP Address Change' to 'Connection has not acquired IP Address to update'.

I have now done another 'System Commands' > 'Reset Defaults' without success on the DDNS save. Then I performed a 'physical' reset (remove all cables, power on with reset button held for 6 flash cycles. I manually added my ISP, 'Apply','Save All', 'Restart'. DDNS still would not save. This time I had not deleted 'quickstart' and so I assme 'connection1' settings would apply. In any case in the bin file, connection0 and connection1 were both unmodified.

I have changed the logging level and saw as an Entity log:

Code: Select all

Nov 13 19:55:07 cfgmgr(manager): GROUP_BEGIN to 'ddns'...
Nov 13 19:55:07 cfgmgr(manager): Delivering message externally
Nov 13 19:55:07 cfgmgr(manager): executing messages from the second subgroup
Nov 13 19:55:07 cfgmgr(manager): Delivering message externally
Nov 13 19:55:07 cfgmgr(manager): Delivering message externally
Nov 13 19:55:07 cfgmgr(manager): failed message from 'webcm' to 'ddns' to set 'settings/connection'
It looks like this is the error that leads to the "There is no module 'ddns' " log (attempted six times).

Does anyone have anymore suggestions on what to try?
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Post by Shotokan101 » Wed Nov 14, 2007 12:13 am

You could try re-upgrading following another reset to defaults...... :?
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Post by thechief » Wed Nov 14, 2007 8:53 am

I agree. Something is not right.
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Post by Dorcots » Wed Nov 14, 2007 9:37 am

Shotokan101 wrote:You could try re-upgrading following another reset to defaults......
Performed a 'System Commands' > 'Restore Defaults', then an 'Update Gateway' > ... > 'Update' (much easier than my previous unbricking using PCTools). Following the automatic reset, I confirmed that I had a 'RouterTech AR7WRD (TNETW1350A)' (as before). I set up my ISP and a DDNS save still failed.

I performed a belated post-update 'Restore Defaults', setup my ISP and a DDNS save still failed.

Is it worth me revising the DynDNS settings to the ...config.bin file and sending it to the router?
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Post by Shotokan101 » Wed Nov 14, 2007 10:34 am

...I could be wrong but I don't think that will do much if your still getting the log errors about the module not being present..... :?

I really think that to be sure you should have used the PCTool to upload the Firmware image(s) as sometimes the WEBUI upgrade can be problematic..... :?
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Post by thechief » Wed Nov 14, 2007 12:46 pm

I don't use ddns. Is there anyone who uses ddns with this firmware?
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Post by biro » Wed Nov 14, 2007 1:08 pm

Just had a play with test RoHS SWAMR ( not connected to ADSL )
with V2.4 settings won't set with v2.3 they do! ( settings don't need to be a valid account to see if they stick)
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