SWSAPUR-5400 - Getting Started
SWSAPUR-5400 - Getting Started
I'm trying to achieve the first connection with my SWSAPUR-5400.
I've taken the following steps:
Installed the harddisk in the unit
turned on with lan plugged in directly from laptop to unit
configured lan controller in laptop with 192.168.123.1/ 255.255.255.0/ 192.168.123.254 as per instructions.
I can't make any connection to the unit - am trying 192.168.123.254:2005 in IE - it just times out. (note - I'm using IE7)
I've tried different machines, one xp, one vista, both with IE7, I've also switched Lan cables.
When I try to connect the lan light on the unit flashes ok.
Any ideas, or have I got a dud unit, or have I misunderstood the instructions?
(This is very embarrassing as I'm in IT by trade as a developer, so I'm not used to having to make "I'm noob - help me" postings! )
Thanks for any help you can give
I've taken the following steps:
Installed the harddisk in the unit
turned on with lan plugged in directly from laptop to unit
configured lan controller in laptop with 192.168.123.1/ 255.255.255.0/ 192.168.123.254 as per instructions.
I can't make any connection to the unit - am trying 192.168.123.254:2005 in IE - it just times out. (note - I'm using IE7)
I've tried different machines, one xp, one vista, both with IE7, I've also switched Lan cables.
When I try to connect the lan light on the unit flashes ok.
Any ideas, or have I got a dud unit, or have I misunderstood the instructions?
(This is very embarrassing as I'm in IT by trade as a developer, so I'm not used to having to make "I'm noob - help me" postings! )
Thanks for any help you can give
- Shotokan101
- RouterTech Team
- Posts: 4779
- Joined: Thu Jan 26, 2006 3:17 pm
- Location: Glasgow, Scotland
- Shotokan101
- RouterTech Team
- Posts: 4779
- Joined: Thu Jan 26, 2006 3:17 pm
- Location: Glasgow, Scotland
Here goes: (I've used the xp machine to get rid of the extra vista ipv6 stuff and keep things simple).
Windows IP Configuration
Host Name . . . . . . . . . . . . : terminal
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-0D-7A-3F-42-23
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.123.88
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.123.254
Windows IP Configuration
Host Name . . . . . . . . . . . . : terminal
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-0D-7A-3F-42-23
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.123.88
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.123.254
- biro
- RouterTech Team
- Posts: 1274
- Joined: Wed Jan 25, 2006 10:03 pm
- Location: Letchworth Garden City, ENGLAND
- Contact:
Are any other LED's lit / flashing ?
Have you tried a factory reset ?
Can you ping 192.168.123.254 ?
Have you tried connecting it and a PC through a hub or router, can't remember now if when it's connected to a router it gets an IP through DHCP or if it has to be setup first on it's factory IP ( can't test as no longer using factory firmware ).
Have you tried a factory reset ?
Can you ping 192.168.123.254 ?
Have you tried connecting it and a PC through a hub or router, can't remember now if when it's connected to a router it gets an IP through DHCP or if it has to be setup first on it's factory IP ( can't test as no longer using factory firmware ).
Are any other LED's lit / flashing ?
Just the power and the lan cable - all others are dark
Have you tried a factory reset ?
Yes. It appeared to work with all leds flashing as per instructions
Can you ping 192.168.123.254 ?
No. All packets are lost.
Have you tried connecting it and a PC through a hub or router, can't remember now if when it's connected to a router it gets an IP through DHCP or if it has to be setup first on it's factory IP ( can't test as no longer using factory firmware ).
According to the instructions it needs a "direct connection" ie single cable from pc to the unit. Have also tried via a router but this made no difference at all and the router didn't show the unit in its DHCP clients list.
One thought - It doesn't require that the HDD is installed for the unit to work does it? (It was installed but I removed it to cut down the number of variables!)
- Shotokan101
- RouterTech Team
- Posts: 4779
- Joined: Thu Jan 26, 2006 3:17 pm
- Location: Glasgow, Scotland
Sorry to resurrect this old thread - had a busy couple of weeks (and built a new mediacenter and installed a NAS!).
Now I'm back to trying to get this thing to work.
I've reformatted my disk as FAT32 (32GB of it anyway). This hasn't changed anything.
Just a note. The LAN led does appear to be responsive. When using the direct connection removing or replacing the LAN cable is turning the led on/off.
What is the AP Storage app for? - I can't find reference to it in the manual. All that happens when I run it is that the combobox and viewer beneath are empty. The query causes the app to think for a second, but nothing else happens.
Are there any changes required to my windows firewall etc? - I've allowed port 2005 through incase it helps.
I suppose the question really is whether my unit is dud, or whether I'm doing something wrong here!
Any help gratefully received.
Thanks
Now I'm back to trying to get this thing to work.
I've reformatted my disk as FAT32 (32GB of it anyway). This hasn't changed anything.
Just a note. The LAN led does appear to be responsive. When using the direct connection removing or replacing the LAN cable is turning the led on/off.
What is the AP Storage app for? - I can't find reference to it in the manual. All that happens when I run it is that the combobox and viewer beneath are empty. The query causes the app to think for a second, but nothing else happens.
Are there any changes required to my windows firewall etc? - I've allowed port 2005 through incase it helps.
I suppose the question really is whether my unit is dud, or whether I'm doing something wrong here!
Any help gratefully received.
Thanks
- Shotokan101
- RouterTech Team
- Posts: 4779
- Joined: Thu Jan 26, 2006 3:17 pm
- Location: Glasgow, Scotland